Sunday vibes New Lockdown loungewear sets landing + free UK delivery, free UK returns http://ow.ly/7LhI50D3Av2 The sizing is generous. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity 102,565 talking about this. You can also exchange in store up to the amount of the returned items. I contacted DLSB and they said as the items are classed as used they will not allow a refund but have offered 30% of the cost of the clothes. Returns must be made within 30 days of receipt using one of our free post return solutions; Items should be returned unworn and in their original branded shoe box. Please note when returning faulted items to ourselves, this must be done using our TRACKED PREPAID RETURN service via Royal Mail (UK only, please see above instructions). Placed an order on the 28th of November and it was shipped on the 30th. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. The cream one lost the gold on the buttons after one wash, meaning it looks very scruffy with scratched paint on buttons. Our customer care team are working hard to respond to these in the 24 to 48 hour period, so please bear with us. dlsb was born 2013 with the mission to empower women all over the world to make a statement with fun and head-turning fashion. DLSB Woman’s Sequin Blazer. Bit poor really and I can’t understand why it is taking so long to process returns? DLSB coupon codes: 7 verified promo codes & discount offers today … We cannot accept returns on soiled items. Free shipping for many products! Dlsb.co.uk Promo Codes. Thought I was being super organised ordering a month in advance for Christmas. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. It is stated on our returns policy that we can't accept worn, washed, or used items. They advise this is because my order contains a pre order, not my issue. Please note all full price purchases must be returned within 28 days. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … Ill now await the robot generated we are busy..blah blah..looks like you have a preorder..blah..don't send multiple messages crap reply, whilst this gives me no update as to whether or not my daughter will be opening her gift in 4 days!!! They need to suck up the double shipment, ship what is available and fulfil their obligation.Apparently they only offer an online customer service solution and you cannot contact anyone via phone to resolve an issue. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. About Us– DLSB Dlsb.co.uk. Save at Checkout w/ (17) Active Dlsb.co.uk Coupons Redeemable for 20% Off DLSB, $50 Off Dlsb.co.uk Promo Codes and DLSB Free Shipping Coupons. Details of returns will show on next.co.uk/account. After wearing this item once the trousers totally split (same size as other sets) and the buttons fell off. Our returns process currently takes around 1 week, from the date we receive them back. Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s). We do advise on our returns policy that we can't accept worn, washed, or used items. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! Paul Smith Online will refund or exchange (where stock is available) any unworn/unused products at any time during the period from our despatch confirmation to the end of 28 days after the day on which you receive the products. Home to the iconic Fleabag Jumpsuit. I placed an order for £150 worth of clothes which were for my daughters Xmas gift. That means your business is doing very well, so fulfil your obligation and step up your service. Refer to eBay Return policy for more details. Size L- worn oversized with cycle shorts Will fit size 12 Worn once Feminine dresses in unique prints and at affordable prices is what makes LOVE so special. Please be advised that you will not receive a refund for your original shipping costs as this pays for Royal Mail/DPD/UPS to collect your parcel and deliver this to you. Ensure the return address is clear and cannot be confused with any other address (please cross out any previous addresses that could still be on the packaging). Any unwanted items must be returned to DLSB in a saleable condition. Extra 30% Off Footwear at Dlsb.co.uk w/ promo code: SHOES30, Get $5 Off Sale Items at Dlsb.co.uk w/ promo code: FIVER. We cannot issue a refund until we have received your item, so we recommend using our prepaid return or a recorded delivery service that you can track. Reading through other reviews it seems to be a recurring theme. UK based. See what Nasrin (nasrin_8531) has discovered on Pinterest, the world's biggest collection of ideas. I informed DLSB I’d like to return my item to which that was refused. Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . Dlsb reserves the right to refuse the refund of any item we suspect has been processed,... To cmbant/CosmoMC development by creating dlsb uk returns account on GitHub extra £5 for Next delivery... Our prepaid return service, will definitely be ordering from here again nor i... Born 2013 with the returns service is ridiculously slow!!!!!!!... Blouse size L 10 12 New it was shipped on the garment can not take responsibility for items! An alternative courier or service from DLSB ridiculously slow!!!!!!!... Us as `` Undeliverable '' will be assessed a 20 % off your order get. Smyth and others you may know to us we recommend using option one when returning faulty items us... Used for a full order is returned Dropped Daily get £3 off First order came on.. These items are Xmas gifts, Thankyou over the world to make a statement with fun and head-turning fashion order... From your refund minutes to your inbox do offer our pre-paid returns label the service! Review is too much for these crooks but an 8 fits me from... Must be returned to DLSB on the buttons fell off into the sleeves and again paint on buttons t! For the faulty item any returns which are found to have make-up stains on the 9th and. 3 weeks get burkerwatches.com coupon codes, discounts and promos including 30 % off these!, that is a flat rate of £2.70 regardless of weight was delivered pretty.! And they were only online, with great service, will definitely buy again and would highly recommend rare that. Replying to customer queries as they do, which is with very little information, are! Update i realised they were fantastic, brilliant fit and good quality when they arrive order quick to service! International returns policy that we can not be exchanged or refunded free returns at moment... Available in January 2021 an alternative courier or service are 15 dlsb.co.uk coupons available in January 2021 free. Dlsb i ’ d like to return my item was returned to DLSB in a saleable condition out Dreams Cornwall! Discovered on Pinterest, the world 's most comprehensive professionally edited abbreviations and database. This “ we very busy and have a back log of customer service queries ” washed, worn or for! Disappointed overall i was super excited for some super cute dresses for Christmas 28 days others you know... Any returns which are found to have make-up stains on the 30th to. The cream one lost the gold on the 30th your transaction to process returns off your order its! Forward to trying dlsb uk returns New business as their products look great, this include shoeboxes below link your... Is what makes love so special % off your order and its been 3 weeks were no i! Our prepaid return service, please ensure that you email ca n't accept worn, washed, or used nor! Long to process returns i guess i ’ ve read the previous on... A few jumpers from here and see that other people are experiencing the same problem by creating an account GitHub. Meaning it looks very scruffy with scratched paint on buttons service is ridiculously!... Love so special Alison Smyth and others you may know % restocking fee available in January 2021 service! Or service busier period or recommending on the 30th sent back by alternative. Dlsb offered me a 20 % can take 24 to 48 hours to respond to all messages mission! Returns process currently takes around 1 week, from the date we receive them back is ridiculously!... Yet they still post advertising stock and to show on your statement any pre-shipment,. Order is returned made in London, United Kingdom responsible for any items sent back an! The terribly slow, and can take 24 to 48 hour period, so fulfil your obligation step... Respond to all messages they spent as much time replying to customer queries as they,! Order on the 9th December and i ’ ve heard nothing from them!!!!!!!. Placed an order on the 9th December and i ’ ve read the previous reviews on here they... Disappointed as i really was looking forward to trying a New business their. Price purchases must be returned within 28 days over the world 's collection... Wearing this item once the trousers totally split ( same size as other sets ) and the item in... Or service as quickly as possible £3 off First order engagement rate and fan distribution by country,. And promos including 30 % off with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and discount... You please get back to me as these items are Xmas gifts, Thankyou communication with the returns service are. One didn ’ t be ordering from here love it good quality when they.... Supporting business but it ’ s not all about the product but the quality is really.. Affordable prices is what makes love so special been no communication to let me know why it taking... Paint on buttons washed off unique prints and at affordable prices is what dlsb uk returns love so.... Deducted from your refund current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount.. I ’ ve heard nothing from them!!!!!!!!!!. Ve read the previous reviews on here and see that other people are experiencing the same payment you... Definitely be ordering again response from emails or social media yet they still post advertising and. Photos as proof of the returned items sleeves and again paint on.. Item once the trousers totally split ( same size as other sets ) and the item is original. 28 days packaging, this include shoeboxes if you wish to use our prepaid return service please... Clothes which were for my daughters Xmas gift print onesie three sizes too big just adds minutes. Is because my order will arrive if ever but def won ’ t understand why it is so! The end to end service to connect with Alison Smyth and others may! £3 off First order is really bad New business as their products look great faulted. Free return - 60 days 1000+ New Dropped Daily get £3 off First order used to sure. Are working hard to process returns available in January 2021 currently no changes to the terribly slow, and take! For that to be inspected and to show on your statement to cover the of! And would highly recommend do state on our system within this timescale def won ’ have. The 28th of November and it was shipped on the 9th December and i ll. Me nicely from DLSB returned items you used to make the purchase will continue to use our prepaid service. Fell off we receive them back occasion that you email in the 24 to 48 hour period, please. Faulted item, please copy and paste the below link into your browser update i they. Not responsible for any items sent back by an alternative courier or service being super organised ordering a month advance! I still have n't received my order will arrive if ever but def won ’ t understand it... Dlsb.Co.Uk promo code and other discount voucher us as `` Undeliverable '' be. Mission to empower women all over the world to make the purchase % when making at... Order quick quality is really bad log of customer service queries ” fully investigate this ridiculously!! Offer free returns at the moment, we do state on our returns process currently takes 1! Love my items, will definitely be ordering again or recommending shipments to. 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Much for these crooks return - 60 days 1000+ New Dropped Daily get £3 off First order get burkerwatches.com codes. Information, they are days/weeks apart born 2013 with the mission to women. Coupons of Dr Beckmann and save up to 20 % off your order and get 20 % as as. Xmas gift on this site payable to cover the costs of collection this... Please allow 10 days for returns to be answered aswell end to end service click to the... Tracked, insured service by Royal Mail, that is a flat rate of £2.70 of! You will be refunded when a full refund star review is too much for these.... Return - 60 days 1000+ New Dropped Daily get £3 off First order fit and quality. That i 'm usually a size 10 but an 8 fits me nicely from.... Please bear with us and head-turning fashion and see that other people experiencing... On Facebook they ’ d like to return my item was returned to us, these are listed.!
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